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HT TRANSTXT consistently delivers accurate, professional human transcription services in South Africa, as well as globally at affordable rates. We are specialists in the world of transcripts, offering a full suite of human-powered audio to text and video to text, as well as Afrikaans to English translation services designed for maximum accuracy and speed. Our team of expert typists serve clients locally and internationally, providing essential data conversion for corporate, legal, medical, and academic projects, and are committed to delivering high-quality results that exceed your expectations.

What Makes Us Beat AI Every Time?

While AI might misattribute speakers, generate incorrect sentences, or confuse similar-sounding names, our human transcribers don’t. The most significant value that we bring to the table, and what also sets us apart from any instantly-generated AI transcripts, is the desktop research that we do to verify company names, industry terms, technical terms, and acronyms. Accuracy ensures that the audio transcript reflects exactly what was intended and said, and thus, ensures a reliable record of conversation and qualitative data for your project.

Our highly talented team is also skilled in understanding a wide range of dialects and accents, including American, British, Australian, European, Indian, Chinese, and of course, South African English and local dialects. All verbatim and edited transcripts are transcribed in British English for local and UK clients. However, American English is also available upon request.

We also offer a specialized Afrikaans to English translation and transcription service on request. This is ideal for research interviews and legal documents where cross-language clarity is essential. For this, please contact us directly for a custom quote.

Whether you’re a business professional, academic researcher, legal firm, or individual, we ensure every project receives our human touch for the highest quality results, providing a reliable text document from your multimedia files.

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❓FAQs

What is your turnaround time?

Our standard turnaround time is 3-4 business days for most projects. We also offer expedited services for urgent requests, including 24-hour and same-day delivery. Please contact us for a custom quote on expedited services.

What file formats do you accept?

We accept a wide range of audio and video formats, including MP3, WAV, M4A, AAC, MP4, MOV, and AVI. If you have a file in a format not listed, please use a free modifier online. Contact us for assistance if you need any.

How do you ensure confidentiality and security?

We take confidentiality and data security very seriously. All of our transcribers sign strict Non-Disclosure Agreements (NDAs). We use secure, encrypted servers for file transfers and storage, and all files are permanently deleted from our servers after a predetermined period (e.g., 30 days) after project completion. Visit our Privacy Policy page for more details.

How is pricing calculated?

Our pricing is typically calculated on a per-audio-minute basis. The final price depends on factors like the complexity of the content, the audio quality, and your chosen turnaround time. For a cost estimate, please use the Get an Instant Quote option or visit our Pricing page.

Why do you review the uploaded files before issuing a final quote?

We review all uploaded files to ensure their quality is suitable for accurate transcription. While most files are transcribed without an issue, some audio may be too muffled, have too much background noise, or be in a language we don’t support. This initial check prevents issues that can arise with a “pay first” model, such as having to issue refunds or credits for untranscribable files. Our process ensures that we can guarantee a high-quality transcription before you pay.

Do you offer speaker identification?

Yes, all of our standard transcripts include basic speaker identification (e.g., “Speaker 1,” “Speaker 2”), if speaker labels are not provided. For complex transcripts with many speakers, we can provide more detailed labeling upon request.

Can you transcribe files with multiple speakers or poor audio quality?

Our experienced transcriptionists are skilled at handling challenging audio. While we can transcribe files with multiple speakers or poor quality, these projects may incur a surcharge due to the extra time required. In some instances where the audio quality is terribly bad, it might not be transcribable at all, and therefore the reason why we check files before issuing a final quote.

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